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Home > FAQ's & Policies

FAQ's & Policies
What is Digital Sleep System?
Traditional mattresses such as coils and springs do not have the abilities to control the firmness but the comfort series and luxury series have those abilities. The Digital Sleep Bed is an air bed or air mattress, one that is designed to get you the best possible sleep experience ever! What is your preference? Well, you can adjust it to your liking whether it is extra firm or feathery soft. The Comfort Series and the Luxury Series airbeds have the abilities to be controlled with a touch of a button.

30 day Money Back Guaranty:
You have 30 days from the delivery date of the mattress to try it out. If you are not satisfy with it, you may return it. It is your responsibility to pay for shipping to return the mattress.

Return Instructions:
Any part to be returned must be sanitary, unsoiled and odor free or warranty will not apply and service will be refused. In the event of a defect: Contact DiscountedAirBeds.com at 1-888-252-4767, explains the defect and returns the defective part following DiscountedAirbeds.com instruction. Include your sales receipt and a copy of the warranty. Freight cost to and from the authorized repair facility are the responsibilities of the mattress owner. Orders placed and then canceled by the customer will be subject to a 3 percent cancellation fee. Shipping is free to anywhere in the contiguous United States for anything you buy from DiscountedAirBeds.com if purchase price is more than $100.

How do I adjust my bed with different (soft/hard) settings?
After assembling your air mattress, inflate the bed to a firm position. Our bed is designed in such a way that you cannot over inflate the vulcanized air chambers. Lie down on your back with pillow for two to three minutes until your body adjusts. Remove the pillow and choose one of your favorite sleeping position (side, stomach or back). Using digital control hold down the soft button until the mattress is comforting to the contours of your body. Since your body is adjusted to the particular stiffness of your old mattress, we recommend that you try different bed setting of your new bed for four to five nights. You must pay attention to how the mattress feels in the small of your back (back sleeper), the curve of your waist (side sleeper) or front of your body (stomach sleeper).


Will this bed help my back and neck pain?
Research showed that sleeping on Comfort Series or Luxury Series Air Mattress and appropriate pillow helps to get relief from your back pain and neck pain.


Will my Air Mattress be new?

Of course! Yes all the parts of your Comfort Series or Luxury Series Air Mattress are new and sealed in factory box with warranty cards and instructions included.


Can I use my existing box springs or frame?

You can use any box spring or frame according to the size of the mattress, but it is highly recommended that you purchase a matching foundation that is designed for your New Air Mattress.

Do I pay tax for the Air Bed?

No, if your State is any other than Missouri.


What tools do I need to assemble the Air Bed?
No need of tools to assemble the air mattress. You need a screwdriver if you order a matching foundation.


How long does assembly take?

Normally it will take less than thirty minutes to assemble your Air Mattress. To fill the Vulcanized Air Chambers, it will take approximately seven minutes each.


When will my Air Bed arrive?

Your Air Bed will arrive in six to ten business days. All the Air Beds you order through the website are in stock in our warehouse. We will inform you the next day after your order if there is unexpected delay due to weather or any reasonable circumstances.


Do I have to be there when delivering the Air Mattress?

Yes. The delivery service will contact you and they will deliver the Air Bed at your convenient time.

Do you accept any other forms of payment other than credit card?

Yes, We accept checks, money orders and wire transfers.

Can you arrange financing to buy Airbed?

If you are interested getting finance we are happy to help you find the best finance option for you.

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Select Comfort ® & Sleep Number Bed ® is a registered trademark. We don't sell the Select Comfort ® Sleep Number Bed ® brand, and we are in no way affiliated with the Select Comfort ® corporate entity.The information on this site with regard to Select Comfort ® is for comparison purposes only.
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